FAQ
Last updated on
Refunds, delivery, support and more.
Can I get a refund?
There are no refunds available. Chargebacks result in an indefinite ban from the store and the server. Read package descriptions carefully before purchasing and ask on Discord first if unsure.
How long does delivery take?
Delivery is automatic. Purchased resources appear in the CFX Portal under the "Assets" tab for the Cfx.re account used at checkout. VIP perks activate on the server within a few minutes of a successful payment.
How do I get support?
Join our Discord (linked in the navigation) and open a ticket. Purchases are verified against your Cfx.re account, so use the same account you bought with.
Who handles billing?
Checkout is owned and operated by Tebex Limited, who handle product fulfilment, billing support and refunds.